With the ever changing federal laws and regulations, TCOR Management is excited to announce our new service, ‘Compliance Dashboard’ to help automate Employee Benefit compliance. Reduce your risk and preserve your employee resources with an automated compliance system customized to your exact plan needs. Click for details…
Our very own, Rick Dudney to serve as IIAT Chair.
New board members and officers were introduced during IIAT’s annual business meeting in Fort Worth on June 17th. Rick Dudney, CIC, CRM,of TCOR Management in New Braunfels, was elected as IIAT chair for 2017-18. For more details…
85th Session of the Texas Legislature Wrap-Up
Please read to find a list of important insurance bills from the 2017 Texas Legislature: Read Article…
Quincy Charleston – ISNetworld Coordinator
We are very excited to announce the addition of Quincy Charleston to the Risk Control Services team here at TCOR! She is a graduate of Texas State University where she was a pitcher on the fast-pitch softball team and majored in Applied Arts & Sciences. She will be handling ISNet support, vendor management, and background check services for our clients.
TCOR’s 2016 NPS (Net Promoter Score) Client Satisfaction Results
TCOR’s 2016 NPS is 87%, which exceeds the Insurance Industry Benchmarks for Client Satisfaction. We are committed to improving client satisfaction in 2017 and will continue to lead our industry with excellence. To compare, here are the 2014-15 results for the Insurance Industry Benchmarks for Client Satisfaction: 2014 – 9% score and 2015 – 19% score.
Insurors Group (TCOR Management – Member) ranks 10th in Insurance Journal Top 20 Agency Partnerships. Click to view
You guys are amazing! Every time I think I am amazed by TCOR, you amaze me again! I really appreciate the outstanding service and genuine care you and your staff provide. You’ve gone above and beyond. That’s rare in today’s world. And quite frankly, something we aren’t used to having here. I’ll stop there before I get all mushy, gushy!!”
I have found that the staff at TCOR to be responsive, hard-working , and knowledgeable of oilfield exposures, MSAs, and the best methods to transfer risks to insurance carriers where possible. They were helpful when my businesses were small start-ups, and also when they had grown to hundreds of employees and when we prepared and sold to different entities.”
TCOR have been great to work with. I find them knowledgeable of the risks my business faces in both South Texas and the Permian Basin. The staff at TCOR is very pleasant to work with and is very responsive. Rick and Kayla have been great at helping us negotiate MSA provisions and design coverage to meet them, and Brenda has helped us manage claims in all areas. They have also been able to negotiate good rates and coverage for us with the carriers, and now as the oilfield has slowed, they were able to reduce our premiums by about 30% while increasing our coverage. It is great working with a company that understands what we face with our own clients in the field.”
With the rapid expansion of the Eagleford shale our company quickly grew from a few employees to over 1,500 employees in a very short time. Throughout this period, Rick, Brannon and TCOR team have helped us every step of the way including assisting in the design of a versatile insurance program as well as helping manage our modifier down to a 0.19 for several years. Their efforts have not only saved us hundreds of thousands of dollars each year, but their knowledge and understanding of our insurance and risk management needs have helped us as we grew from a small maintenance company to a multi-state service company with services ranging from pipeline and facility construction to engineering and design and project management.”
Wow! Very nice work. Wonderful benchmark and as you mentioned today, an impressive document to display. I think it will also be a great tool for guidance in achieving our next goal.Thank you for all of you excellent support to make capital precast a safe place to work.”
“TCOR is a quality group that offers quality products. I would highly recommend them to anyone searching for a solid, dependable broker to help with their business insurance needs.””