TCOR’s 2016 NPS (Net Promoter Score) Client Satisfaction Results

TCOR’s 2016 NPS (Net Promoter Score) Client Satisfaction Results

TCOR’s 2016 NPS is 87%, which exceeds the Insurance Industry Benchmarks for Client Satisfaction.  We are committed to improving client satisfaction in 2017 and will continue to lead our industry with excellence.  To compare, here are the 2014-15 results for the Insurance Industry Benchmarks for Client Satisfaction:  2014 – 9% score and 2015 – 19% score. 

2017-07-18T14:40:03-05:00

Despite our offices being closed to the general public, please know that we are operating and are fully functional. read more...

The coronavirus (COVID-19) has ushered in an unprecedented new reality with a far-reaching impact on families and businesses. Alliant remains steadfastly committed to serving as a pillar of strength and support for the valued clients and communities we serve. The health and safety of our employees and clients is of utmost importance to us.

Despite our offices being closed to the general public, please know that we are operating and are fully functional. We have encouraged our employees to work from home and continue to deliver the highest level of customer service with as little disruption as possible. As we continue to monitor and adapt to this everchanging situation, we will endeavor to keep you updated. The link below provides several resources for businesses owners and will be updated frequently.

https://insurance.alliant.com/SpecialtyCOVID19-Questions