TCOR’s 2016 NPS (Net Promoter Score) Client Satisfaction Results TCOR’s 2016 NPS is 87%, which exceeds the Insurance Industry Benchmarks for Client Satisfaction. We are committed to improving client satisfaction in 2017 and will continue to lead our industry with excellence. To compare, here are the 2014-15 results for the [...]
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Insurors Group (TCOR Management – Member) ranks 10th in Insurance Journal Top 20 Agency Partnerships.
Insurors Group (TCOR Management – Member) ranks 10th in Insurance Journal Top 20 Agency Partnerships. Click to preview the PDF - - -> Insurance-Journal-Top-100-2016-6
TCOR Management recently participated in Relay for Life of Comal County. Out of 62 teams and 703 total participants, TCOR ranked #1 in team size with 39 members. Employees and their families came out to take part in the event and enjoy the fellowship and activities that lasted throughout the [...]
“The recent Sony cyber-attack teaches some valuable lessons when it comes to protecting information. In the end it’s about the human in the formula. How security aware is your workforce to this type of attack? Will the information in your business’s internal emails withstand the “local paper” or industry website [...]
“if you received an email notifying you all the information on your computer was now encrypted unless you paid a ransom, what would you do? Have you regularly backed your data to an external drive or off-site location? Does your business continuity plan account for the loss of data in [...]
The federal government has decided to reduce the paperwork burden on commercial vehicle drivers. Drivers will no longer be required to fill out a DVIR if there are NO defects. Mark your calendars. This goes into effect 12-18-2014. U.S. Department of Transportation Eliminates $1.7 Billion Annual Paperwork Burden for U.S. [...]
You have observed an employee sleeping on the job on multiple occasions, and now you have decided enough is enough. It’s time to part ways and give him all the sleep time he needs. Sounds like a very legitimate reason to separate employment, but the ADA could make that a [...]
“ Data breach is becoming a household phrase these days in light of the cyber-attacks experienced by Sony Pictures, Home Depot, Target and many others. The reality is no business big or small is immune from this threat and as the saying goes – it’s not if but when. If [...]
The Department of Labor recently released it’s 2013 enforcement and recovery statistics. As no surprise the fines, penalties, and back wages employers are ponying up are significantly higher under the current administration than the Bush administration. Ross Dudney Risk Control Services Director tcormanagement.com Wage and hour enforcement update Winston [...]